Support

Privacy

How Velumara handles checkout data, email consent, analytics, and customer support messages.

Velumara support and order care scene

Details

Privacy details

This page explains how checkout details, email consent, analytics, cookies, and support messages are handled.

Products covered

These pages apply to Velumara skincare products, including Soft Veil Daily Skin Tint, Radiance Cleansing Balm, PDRN Peptide Glow Serum, Glass Veil Overnight Wrapping Mask, and the Day-to-Night Ritual Set.

Business operator

Velumara is operated by 中莱(海南)进出口有限公司.

Need help?

Use the contact page for order-specific questions, product-use questions, shipping, returns, or customer care.

Next steps

What happens next.

These steps help you know what to expect.

  1. 01Shopper submits information through checkout or forms.
  2. 02Velumara uses it for orders, support, and permitted marketing.
  3. 03Customer can contact support with privacy questions.