Support

Terms

Site usage, cosmetic product information boundaries, and customer responsibility.

Velumara support and order care scene

Details

Terms details

These terms explain how to use the site, product information, checkout, and customer support responsibly.

Products covered

These pages apply to Velumara skincare products, including Soft Veil Daily Skin Tint, Radiance Cleansing Balm, PDRN Peptide Glow Serum, Glass Veil Overnight Wrapping Mask, and the Day-to-Night Ritual Set.

Business operator

Velumara is operated by 中莱(海南)进出口有限公司.

Need help?

Use the contact page for order-specific questions, product-use questions, shipping, returns, or customer care.

Next steps

What happens next.

These steps help you know what to expect.

  1. 01Use the site to learn about and purchase Velumara products.
  2. 02Follow final product packaging directions.
  3. 03Contact support when order or product-use questions need help.